• Members 1 post
    Oct. 4, 2018, 8:13 p.m.

    hello everyone, i have a problem that when i try to buy ( i want the Big Bundle ) in the app the purchasing Operation don't success.
    I'm just seeing ( Payment unsuccessul , Card declined ).
    how can i solve this problem ?.
    note : i can buy by my card from the play store but the problem just in the app.
    my device is android.

  • Oct. 5, 2018, 7:07 a.m.

    Are you making payment on iOS, Android or with PayPal? We don't process the payments ourselves and we don't have any payment details, instead the payments are processed by one of these companies. Maybe it's better to contact the support on these platforms. If you're using PayPal there is one limitation - the payment can only be made by using PayPal Personal account. PayPal doesn't allow to receive payments from Business accounts for me.